Monday, April 28, 2008
Moved out!
After a month long packing/moving and a frenzied last weekend of moving and cleaning, we're finally out of my first house! We're now staying in a hotel until the new house we're building is finished (sometime in June). I still can't believe that we sold it and got everything done! We've been so busy the last month; constantly packing and thinking of things we'd need to do to be ready to move out. We actually closed on the "old" house today.
Sunday, April 20, 2008
On the contrary ...
We went to Waterloo Ice House by Parmer, and the service was very good. The difference between good and bad service is just amazing ....
Saturday, April 19, 2008
Theme week: Subway sucks ....
Subway is a mess ...
My wife went to Subway while I was waiting in Half Price Books to sell some of my books. She called me when she was there because she heard that they were out of tuna while waiting in line (I wanted tuna). Next? Meatball. They were almost out of meatball. White bread? Out of white bread. Regular Lays chips? Out of regular Lays. There were like 20 people waiting in line, and they had only two people working at the counter. They gave me a three meatball six inch sub and put almost no toppings. The people working there were so rude, it made my wife really upset.
We're not going there anymore. The food is mediocre anyway, the prices have gone up recently, the service is incomprehensibly bad (how many times do I have tell someone the toppings I want?), and they're always running out of stuff.
Which Wish isn't that much more expensive, (although a lot slower), but at least you don't feel like a herd animal when you're getting your food.
UPDATE: I forgot to mention that they were running out of everything on Saturday at noon. How screwed up does your store have to be to run out of everything at the beginning of your busiest sales period?
My wife went to Subway while I was waiting in Half Price Books to sell some of my books. She called me when she was there because she heard that they were out of tuna while waiting in line (I wanted tuna). Next? Meatball. They were almost out of meatball. White bread? Out of white bread. Regular Lays chips? Out of regular Lays. There were like 20 people waiting in line, and they had only two people working at the counter. They gave me a three meatball six inch sub and put almost no toppings. The people working there were so rude, it made my wife really upset.
We're not going there anymore. The food is mediocre anyway, the prices have gone up recently, the service is incomprehensibly bad (how many times do I have tell someone the toppings I want?), and they're always running out of stuff.
Which Wish isn't that much more expensive, (although a lot slower), but at least you don't feel like a herd animal when you're getting your food.
UPDATE: I forgot to mention that they were running out of everything on Saturday at noon. How screwed up does your store have to be to run out of everything at the beginning of your busiest sales period?
Friday, April 18, 2008
Sprint is a mess ...
Sprint is a mess.
No wonder Sprint is losing customers at a record pace. They are a complete mess. Where to begin?
I needed to change my address because we're moving. I went online to sign in (I've done this many times before, although it's been awhile). I try to find my username by entering my phone number, and it says "Phone number not found." I call customer support to change my address, and someone picks up without actually saying anything. I can hear conversations going on and they're dropping their headset etc. so there's all this banging. I say "Hello ....?" and a person answers, surprised that I'm there (they picked up the call, so how can they be surprised?). After changing my address (which didn't go smoothly because the call handler couldn't remember more than one number at a time: if I say 345, she gets 3 and that's it), it turns out I don't have an online account anymore. They've gone to a new billing system, and they couldn't migrate the old users to their new system (huh?). I work in this area of the tech industry for a living, and this is a joke. This is why Sprint is a joke now.
Whatever.
So I go to re-register my account and they actually require a number in your account name! I've always had an account that I've used that no one else in the world would possibly want, and it doesn't have any numbers. Who in the world besides Sprint requires this?? Now I've got to have yet another different account, because Sprint has their head planted so far up their ass, it's ridiculous.
Although to be fair, now that I'm signed up, their website is definitely better. You can get a lot more info more easily about your plan, including expiration date for your contract. And I suppose since they're losing customers at a record pace, they might not treat us like shit anymore if we stick around. I was always amazed at the hubris with which they treated us when we needed help.
No wonder Sprint is losing customers at a record pace. They are a complete mess. Where to begin?
I needed to change my address because we're moving. I went online to sign in (I've done this many times before, although it's been awhile). I try to find my username by entering my phone number, and it says "Phone number not found." I call customer support to change my address, and someone picks up without actually saying anything. I can hear conversations going on and they're dropping their headset etc. so there's all this banging. I say "Hello ....?" and a person answers, surprised that I'm there (they picked up the call, so how can they be surprised?). After changing my address (which didn't go smoothly because the call handler couldn't remember more than one number at a time: if I say 345, she gets 3 and that's it), it turns out I don't have an online account anymore. They've gone to a new billing system, and they couldn't migrate the old users to their new system (huh?). I work in this area of the tech industry for a living, and this is a joke. This is why Sprint is a joke now.
Whatever.
So I go to re-register my account and they actually require a number in your account name! I've always had an account that I've used that no one else in the world would possibly want, and it doesn't have any numbers. Who in the world besides Sprint requires this?? Now I've got to have yet another different account, because Sprint has their head planted so far up their ass, it's ridiculous.
Although to be fair, now that I'm signed up, their website is definitely better. You can get a lot more info more easily about your plan, including expiration date for your contract. And I suppose since they're losing customers at a record pace, they might not treat us like shit anymore if we stick around. I was always amazed at the hubris with which they treated us when we needed help.
Thursday, April 17, 2008
Saturday, April 12, 2008
Packing and Oasis ...
Packing and Oasis ...
Spent the whole morning packing, going through old books. Managed to find five boxes of books I was willing to sell/donate/throw out. Major accomplishment for me. Also found a lot of my old paper and some old Plato articles I'd been looking for for awhile; especially a short work on the Charmides I thought I'd lost.
Packing went better than expected, and my knee held up better this time than last weekend. Managed to get through the whole garage today, and I'd thought it would take a couple of weekends. After the hard work we went with some people from work to the Oasis, and had a very good time. The weather was perfect, and the food was even that bad.
I'm very tired now, but it's the good kind ...
Spent the whole morning packing, going through old books. Managed to find five boxes of books I was willing to sell/donate/throw out. Major accomplishment for me. Also found a lot of my old paper and some old Plato articles I'd been looking for for awhile; especially a short work on the Charmides I thought I'd lost.
Packing went better than expected, and my knee held up better this time than last weekend. Managed to get through the whole garage today, and I'd thought it would take a couple of weekends. After the hard work we went with some people from work to the Oasis, and had a very good time. The weather was perfect, and the food was even that bad.
I'm very tired now, but it's the good kind ...
Tuesday, April 08, 2008
Ouch, my knee hurts ...
I aggravated my knee awhile ago packing for a move, and it's starting to get a little better, but it still aches and it is still swollen.
I'm missing golf outings while I'm hurt, which sucks, although I've got so much to do for the move, that in some ways it's a good thing.
We've got a few more weeks left to pack, and we really want to avoid waiting until the last minute.
Red Sox won 5 - 0 today in the home opener. Sweet. Watched the Kansas-Memphis game last night; was pulling for Kansas as a Big 12 fan, and was blown away by that ending. Wow.
Got to call a customer recently who's had a ticket (or six or seven) open or the better part of the last six years for a corruption of a timestamp that occurs in our product in a timestamp that sits in our cache. I'd reproduced this about a year ago, and my next line of support had been trying to debug this forever. They finally figured it out and fixed it (actually was only a few lines of code) and got to call and tell the customer, who had actually given up already (the problem wasn't happening to them anymore and generally only happens in situations of extreme multi-threaded load). They were very happy. Probably one of my favorite calls I'll ever get to make.
I'm missing golf outings while I'm hurt, which sucks, although I've got so much to do for the move, that in some ways it's a good thing.
We've got a few more weeks left to pack, and we really want to avoid waiting until the last minute.
Red Sox won 5 - 0 today in the home opener. Sweet. Watched the Kansas-Memphis game last night; was pulling for Kansas as a Big 12 fan, and was blown away by that ending. Wow.
Got to call a customer recently who's had a ticket (or six or seven) open or the better part of the last six years for a corruption of a timestamp that occurs in our product in a timestamp that sits in our cache. I'd reproduced this about a year ago, and my next line of support had been trying to debug this forever. They finally figured it out and fixed it (actually was only a few lines of code) and got to call and tell the customer, who had actually given up already (the problem wasn't happening to them anymore and generally only happens in situations of extreme multi-threaded load). They were very happy. Probably one of my favorite calls I'll ever get to make.
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